San Francisco Natural Medicine

Dr. Carl Hangee-Bauer is caring and dedicated. He's one of these people that you just know is in the right profession. He really enjoys being a health care detective, in the ways he listens to patients and gives careful attention to exam room findings and past medical history.

He's one of those rare health care practitioners who really builds a positive and lasting patient relationship, and he gives you just the amount of time you need at each visit. He loves what he does and that seems to help inspire personal improvements in self-care over time.

Additionally the staff is great, and the office is welcoming and pleasant. And you can almost always find a place to park within 2 or 3 blocks, or you can take the #10 which stops near the office.

My first experience with this clinic was the B-12 happy hour. I was looking for a new primary care naturopath and while I liked this clinic well enough to keep going for happy hour, I wasn't won over until I started working with Dr. Jackie. She is fantastic. She strikes a perfect balance between professional and also totally approachable. I can crack jokes, gossip about my boyfriend, then admit uncomfortable/embarrassing health stuff. She is everything I want in a health provider: competent, passionate about what she does, and easy to talk to. She inspired me to become an established patient at this clinic. I love that she offers some of the newer approaches like IV therapy. The ladies at the front desk are always fun to visit with. They are friendly and warm. They quickly learned my name, remembered previous conversations, and treated me like a friend. I look forward to my weekly visits.
My only criticism involves office procedures. I have twice requested estimates for services prior to an appointment. The front desk staff have done their best to explain the possible charges and stated that input from the practitioner was necessary before they could come to an accurate number. Fair enough. I appreciate that they inform me that it is a best guestimate. When it has been time to pay, the employee has been called away mid-sentence by the office manager to have a whisper conference about my charges while within earshot. It's just SO awkward to stand there being talked about. Its reminiscent of high school. I understand needing to powwow about fees and don't mind. I guess it would be less uncomfortable if the office manager would acknowledge me with a smile or hello. I stood there kind of pretending to not hear my treatments being discussed and also trying to smile at the office manager to engage her in order to feel like I was part of the conversation.It stands out because it happened twice and is a stark contrast to the friendliness of the rest of the staff.
I will continue to be a regular patient and recommend this clinic as long as Dr. Jackie is there.